Return Policy

At Natural Dokan, we value your satisfaction. If you are not completely happy with your purchase, we are here to help.

1. Eligibility for Returns:

• Returns are accepted within [X] days of delivery.

• Products must be unused, in original packaging, and in the same condition as received.

• Customized or personalized products are non-returnable unless defective.

2. Return Process:

• Contact our support team at [your-email@example.com] or [phone-number] to initiate a return.

• Provide your order number and reason for return.

• Follow the instructions provided for returning the product.

3. Refunds:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within [X] business days to the original payment method.

4. Exchanges:

• Exchanges are subject to product availability.

• Contact our support team for assistance with exchanging a product.

5. Shipping Costs:

• Return shipping costs are the responsibility of the customer unless the item is defective or damaged.

We are committed to making your shopping experience safe, reliable, and satisfying. For any questions regarding returns or refunds, feel free to contact us.